Shipping policy

At NextStride, we are dedicated to bringing you premium, high-quality footwear designed for comfort, durability, and style. Please read our Shipping Policy carefully to understand our processing timelines, transit schedules, and delivery terms.

1. Order Processing Time (Handling Time)

  • All footwear orders are verified, quality-checked, and prepared for shipment within 1–3 business days (Monday to Friday).

  • Orders placed over weekends or during official United States public holidays will begin processing on the immediate next business day.

2. Transit Time & Delivery Terms

To offer a diverse, modern catalog of shoes at highly competitive rates, we work alongside trusted global footwear fulfillment partners and domestic carriers.

  • Shipping Destination: We ship exclusively to addresses within the United States.

  • Estimated Transit Time: 7–15 business days (Monday to Friday).

  • Total Delivery Window: 8–18 business days (Handling Time + Transit Time).

3. Shipping Charges

  • We are proud to offer Free Standard Shipping on all footwear orders shipped across the United States. No minimum purchase threshold, hidden handling fees, or promo codes are required at checkout.

4. Order Tracking

Once your shoes are handed over to the shipping carrier, you will automatically receive a Shipping Confirmation email containing your custom tracking number and tracking link. Tracking details typically become live and traceable online within 48 hours of dispatch.

5. Shipping Restrictions & Address Policy

  • Please ensure your shipping address is accurate and complete at checkout. NextStride is not responsible for deliveries that are delayed, lost, or misdirected due to incorrect address information provided by the customer.

  • We currently do not ship to P.O. Boxes, APO/FPO military addresses, or international destinations outside the United States.

6. Duties, Taxes, and Fees

All prices on NextStride are displayed before tax. Applicable state sales taxes will be calculated dynamically at checkout based on your delivery address. NextStride is not responsible for any additional local carrier fees or custom handling charges applied post-shipment.

Contact Information

If you have any questions regarding your shipment, tracking status, or package delivery, please feel free to reach out to our logistics support team:

  • Store Name: NextStride

  • Customer Support Email: support@nextstride.shop

  • Phone Number: +1 914-432-9925

  • Physical Business Address: nextstride, 88 Coleman Ter, Rochester NY 14605, United States